Aug. 27th, 2008

Grandma Jean had emergency surgery for an intestinal blockage on Sunday. She did not do well with it. Jonathan called me yesterday while I was at lunch, having accidently left my cell phone on my desk, and left me a message that she was in the hospital in Walnut Creek, was dying and to call him back right away. I called. No answer. Left a message to please call me.

My coworkers asked if I needed to go. I said I didn't know. If Jonathan needed a ride to the hospital, then yes but I didn't know if he did or not. He didn't call back. I left another message asking him to please call me to tell me if he needed a ride or not because I was afraid to start a project on my task list and have to leave it half done.

He finally called me back. He was already at the hospital. I know from experience that only immediate family members are allowed in, so even though I would have liked to be there, it wasn't my place to go. He said she wasn't responding to people and he was upset that he didn't get to talk to her one last time. The last thing she'd said was "Hi" to him when he got there. He tried to shrug it off by saying it wouldn't be the first time for that. I told him people in comas can often hear what people say but just can't respond. He should pour his heart out. She'd probably hear him. I think I heard relief in his voice. I asked him to tell her I send my love if he got to see her one more time before she left.

He said he'd been leaving messages for Brandon but Brandon wasn't answering his phone. Well, this is the first week of school and Brandon probably has his phone turned off when he's in class. He also can't get his bluetooth headset to work with his phone now that he reprogrammed it to work with his computer so he can't answer the phone in the car. I told J that I'd try to reach Brandon.

It didn't occur to me to ask which hospital Grandma Jean was in. When I finally talked to Brandon, he said he wanted to go but didn't know where to go. J hadn't given him the hospital name, either. I had put a tech support call on hold to talk to Brandon and told him as soon as I finished the call I'd find out and call him back. I called three different hospitals in Walnut Creek before I found it. They wouldn't give me any other phone numbers because of the immediate family only rules. I told the operator I was calling for her grandson who was trying to find out where to go. Her voice softened.

I called Brandon and gave him the number I'd just called telling him to ask to talk to the nursing station or a family member to see if there was any point in driving over an hour away at rush hour. Apparently there was. He was gone when I got home. We went to bed around 11pm and he wasn't back yet. He was sleeping on the couch when I got up this morning. He has classes to attend today or be dropped from the course. This isn't good timing for him, poor guy.

At J's graduation party, I had a feeling it might be the last time I'd see Grandma Jean. I know my cousin Judy has issues with her because her Eric ran home to Mommy for every decision and it frustrated Judy to no end. J has hinted that Grandma Jean didn't think Judy was the right wife for her son. That's so sad. If they'd only gotten to know each other in other circumstances, they probably would have been great friends. Grandma Jean rocks! She was a member of the Black Panthers back in the 60's because she believed in their cause. I've come to love her very much.








With Grandma and Uncle Mark With Grandma and Uncle Mark

This is not the uncle who tried to raise them.




It was a miracle she'd lived this long. Before the accident, Judy told me she'd been diagnosed with a blood disorder that would take her in less than two years. After the accident, Grandma Jean was designated to manage the trust for the boys and was determined to make sure they were taken care of, educated on handling money, and had the best possible educations. She managed to live to see both of them become adults.

Yesterday, they expected her to go in hours. She'd refused life support. I don't know if she's gone or not. She was a very strong lady. I'm going to miss her.
Against my advice, Eric got tired of being nagged to install XP SP3 and clicked the install button this morning.  It hung on "cleaning up" so we left it to chug away all day.  The mouse was frozen.  Keyboard did nothing.

It was still frozen when I got home so I killed it with the power button and rebooted.  It tried to uninstall SP3 but stuck on "Restoring Catalogs".  The mouse would move but wouldn't click.  The keyboard was useless.

I researched the problem online but didn't find anything that clearly gave recovery steps.  It turns out we should have removed all USB devices other than mouse and keyboard, uninstalled any spyware prevention software and completely disabled Antivirus.

I did find that Microsoft is offering free support for SP3.  This is an indication of how truly bad SP3 really is.  Microsoft has NEVER offered free support before.

I had a 3 1/2 chat with a person named B in Bangalore, India while directing Eric on what to do.   We have no idea how to get into Safe mode on his home-built computer because all the normal keys don't do it.  He spilled his slurpee just when I needed him to try a different key so I grabbed for the keyboard to catch the reboot time and it dropped to the floor.  When I looked up, the computer was on the screen to let me choose Safe Mode.

 Nothing is resolved but I will get emailed instructions on how to finish installing SP3.  B will call me tomorrow night at 9pm to see how we are doing.  I guess I'll have to drop the keyboard again to get into Safe Mode to do the installation. lol

nah, I'll research the motherboard.  Eric says he has the PDF manual on his computer. 

The weird thing?  When the system first boots, the keyboard and mouse work.  It's when we go to Microsoft's download website that they stop.

I figured out I've done 12 hours of IT work today between work and home.  No wonder I'm tired!

Profile

sugarplumkitty

July 2015

S M T W T F S
   1234
567891011
12 13 1415 161718
1920212223 2425
262728293031 

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Jul. 8th, 2025 12:05 pm
Powered by Dreamwidth Studios